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FAQ for Magento
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Compatible with CE: 1.5, 1.6, 1.6.1,, 1.7, 1.8, 1.8.1, 1.9, 1.9.1, 1.9.2, 1.9.3

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Magento Extension by Certified Developer

FAQ for Magento

FAQ extension for Magento creates Ajax based category wise FAQ listing page, FAQ extension allows you to create a list of questions and answers for your website.

  • Category Wise FAQs Listing.
  • Compatible with multi language.
  • Display FAQ based on website and store views.
  • Search FAQs by keywords.
  • Fully responsive and flexible.
Magento 2 Magento 1
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FAQ stands for 'Frequently Asked Questions', a well written and organized FAQ page has the same importance as Home and other main CMS pages. For many people, FAQ is the first page they go to after Homepage.

With Rootways FAQ extension, create an effective and knowledge-based CMS page for all the queries and information regarding your website or products. By including Rootways FAQ extension in your website your visitors expect a quick overview of your product as well as answers to their more specific questions.

In business time is as valuable as money, FAQ pages can help you save yourself time from fielding the same questions about your terms and conditions, pricing or for products, and return policy. Instead of a boring Q&A page, you can include Rootways FAQ extension which gives you many more facilities than just listing out Q&As. Users can search the FAQs by entering the search term and as a user, it saves loading time because Rootways FAQ extension uses AJAX technology to display the Q&A without loading the whole page. All FAQ are categorized in a collapsible manner which saves you web page space and lets you include more Q&A. And simple but very helpful pagination is also included in our extension so all your Q&A are well-organized.

You don't need to worry about your site speed, because Rootways FAQs doesn't affect your site speed.

All Feature List

  • Manage Categories of FAQs and edit it anytime from admin.
  • FAQ based on website and store views:
  • Enable/Disable specific Category of FAQs in a single click.
  • Add FAQ Title and its Answers in Description to display it on front end.
  • Group the FAQs by assigning them categories.
  • Most FAQs: Tell your users which questions are the most frequently asked by assigning the questions to this category.
  • Display Q&A in collapsible pull-out panels making space for more questions.
  • Refer specific topic by keyword search for FAQs which shows keywords not only in questions but also answers.
  • Set how many FAQs you want to display per page from admin.
  • AJAX: You can navigate to any category of FAQ and Search FAQ without loading page.
  • Easy to Install and Configure, User Friendly Interface.
  • Reliable and Prompt Support by Rootways to help you solve any difficulties in using FAQs extension.
Features Details:
Category Wise FAQ Listing:

Let your users find solutions for any particular product or service with great ease by grouping the questions of the same category together. This feature of Rootways FAQ lets you browse the FAQ listing of a category when clicked on any category name. It really increases your website's user experience and simplifies user navigation process.

Magento FAQ
FAQ based on website and store views:

If you have a multi regional website/online store, you might want to display some FAQs in that particular country only. Get this unique feature with Rootways FAQ extension. It lets you set the store view in a drop down, user just need to select the store location and they'll be able to see only the questions that are appropriate for that place. This saves your users valuable time.

Magento FAQ
Multi-language Compatibility:

Are you an online service or website that is used by users worldwide? Then optimizing it in multiple language provides you with a better chance of converting visitors into users! Rootways FAQ extension offers multi-language support for your website's FAQ page. Install Rootways FAQ extension now and start reaching your customers globally in their language which increases your credibility.

Magento FAQ

Now you can include more Q&A without making your FAQ page content heavy, as Rootways FAQ comes with a collapsible feature. Just click on any question, and the answer automatically shows below it in a pull-out manner. This saves space on your FAQ page and lets you add more Q&A in less space.

Magento FAQ
Search FAQ:

Wouldn't it be too tiring to browse through all the questions if you're looking for a particular topic related solution? Rootways FAQ comes with the most desired facility, that is the search option for the FAQ. Users only have to write the keywords or product name/service in the search bar and the solutions will be displayed in no time! It will display search keywords not only in the questions but answers also.

Magento FAQ

Pagination divides rather long content into separate pages, it's important to have pagination in your website as it prevents your webpages from becoming too long & overwhelming. Rootways FAQ provides pagination facility for organizing FAQ & making your FAQ page more user friendly and easy to navigate through 'Question and Answer'.

Magento FAQ

Another unique feature of Rootways FAQ extension is that the FAQ page of your website is changed using AJAX without the whole page being loaded. Use of AJAX eliminates the redrawing of the entire webpage, and allows refreshing only the part of the page with which user interacts. This greatly improves your website performance and increases response time.

Magento FAQ
Set the Number of FAQ Per Page:

With Rootways FAQ you can easily organize your FAQ. You can set how many FAQ you want to display on each of your FAQ pages. Just set 'Number of FAQs per page' from admin panel and pagination will be implemented according to the number. It's that easy!

Magento FAQ
Set Page Title, Meta Keyword and Meta Description:

Including meta tags in your website greatly increases your website's chances to rank higher in search engine results. Rootways FAQ gives the facility to include the Meta tags like Page Title(Title for Page in your browser window tab), Meta keywords and Description related to your products/services right from your admin panel.

Magento FAQ

Rootways FAQ Extension is fully responsive and flexible. Our fully responsive FAQs extension ensures that your website will have the same user experience on any device with any screen size.

Magento FAQ


Stable Build

Current Version




Magento platform compatibility

Open Source (CE): 2.3.x, 2.4.x
Magento Commerce (EE): 2.3.x, 2.4.x


Magento 2 Extension

Customer Questions
Is gateway URL unique for each merchant account for CardConnect payment gateway?

Each merchant is provided with unique Gateway URL for your production account and test account by CardConnect. It will be something like (xxxxx will be unique value for your account). Please contact CardConnect support team for that.

Please, mind that only logged in users can submit questions
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10 Reasons to Choose Rootways
  • Adobe Solution Partner

    Rootways is an official Adobe Magento Bronze Solution Partner.

  • Magento 2 Certified Developer

    Extension is developed by Magento 2 Certified Developer.

  • Secure Payment Process

    We use a secure checkout process, not saving any sensitive customer credit card data.

  • Simple Licensing

    Use on unlimited stores and website of a single Magento installation.

  • Professional Installation Service

    We will be happy to provide you professional installation service. Contact us for pro installation.

  • Free Update

    Free lifetime update of your purchased products from Rootways Inc.

  • Full Open Source

    No encoding, extensions code is open source, no disorientation. You can easily customize it.

  • Following Magento® Standards

    We always follow Magento standards while coding all our extensions.

  • Modules tested by professionals

    Our QA team works at its best to maintain the quality of our extensions by testing their performance and functionalities over various browsers.

  • Extensive Documentation

    Full description of all the extensions is available as an Installation guide and User guide along with FAQs.