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Shipping labels creation known issue in Magento 2.4.0

Shipping labels creation known issue in Magento 2.4.0

This post provides patch information for the known Magento 2.4.0 issue, Where the shipping label will not create at the time of adding a new shipment and existing shipment.

    Affected Product and Version
  • Magento Commerce Cloud version 2.4.0
  • Magento Commerce version 2.4.0

    Compatible Magento Versions The Patch was created for:
  • Magento Commerce Cloud version 2.4.0
  • Magento Commerce version 2.4.0

Issues

Create an order using DHL, FedEx, USPS, or UPS shipping method

Situation 1: Create Label adding a shipment

    Steps to Reproduce:
  1. Open the placed order in Magento Admin, under Sales > Orders.
  2. Click the Ship button. The New Shipment page opens.
    Result
  • The Create Shipping Label checkbox is not displayed.

Situation 2: Create Label for Existing shipment

    Steps to Reproduce:
  1. Open the placed order in Magento Admin, under Sales > Orders.
  2. Click the Ship button. The New Shipment page opens.
  3. Click the Submit Shipment button. A shipment is created.
  4. Open the newly created shipment.
  5. Click the Create Shipping Label button. The Create Packages dialog opens.
    Result
  • The Create Packages window is not displayed properly. It is not possible to add order items to the shipment.

Solution Download and Implement the Patch which is given below.

Content Credits :

Some portion of the content in this article is original featured on Magento Help Center

October 20, 2020
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