Narvar Integration with Magento 2 Website
In today's fast-paced digital landscape, providing a seamless customer experience is paramount for the success of any online business. E-commerce platforms like Magento 2 have revolutionized businesses' operations, enabling them to reach a global audience. However, with increasing customer expectations and competition, going the extra mile is crucial to deliver exceptional post-purchase experiences. This is where integrating Narvar with your Magento 2 website can make a significant difference. In this blog post, we'll explore the benefits and features of Narvar integration with Magento 2 and how it can help elevate your customer experience to new heights.
What is Narvar?
Narvar is a leading post-purchase platform that enhances the customer experience after purchasing. It offers a range of features designed to keep customers informed, engaged, and satisfied throughout the post-purchase journey. From package tracking and delivery notifications to personalized communications and returns management, Narvar aims to create a seamless and delightful experience for your customers.
Benefits of Narvar integration with Magento 2
- Enhanced Tracking and Notifications: With Narvar integration, you can give customers accurate and real-time tracking updates on their orders. Automated delivery notifications via email or SMS keep customers informed about their package's progress, reducing anxiety and improving overall satisfaction.
- Branded Tracking Page: Narvar allows you to create a customized tracking page that aligns with your brand's aesthetics. This branded experience reinforces your brand identity and makes a cohesive journey for your customers.
- Personalized Communication: Leverage Narvar's communication tools to engage customers with personalized messages and recommendations based on their purchase history. Keep them informed about promotions, relevant products, and exclusive offers, fostering loyalty and driving repeat purchases.
- Seamless Returns Management: Returns are inevitable in any e-commerce business but can also frustrate customers. Narvar streamlines the returns process, making it easier for customers to initiate returns and track the progress of their return shipments. This hassle-free experience builds trust and confidence, increasing the likelihood of future purchases.
- Customer Feedback and Reviews: Integrating Narvar with Magento 2 lets you gather valuable customer feedback and reviews. Prompt customers to share their experiences and opinions, which will help improve your products, services, and overall customer satisfaction.
Narvar Integration with Magento 2
Integrating Narvar with your Magento 2 website empowers you to directly leverage its robust features and capabilities within your e-commerce platform. In addition, this seamless integration allows for real-time communication between your Magento 2 store and Narvar's post-purchase platform, ensuring a cohesive and consistent customer experience from start to finish.
How to Integrate Narvar with Magento 2 Website?
The integration process between Narvar and Magento 2 involves working with developers to implement the necessary extensions and configurations. In addition, Narvar provides comprehensive documentation and support to guide you through the integration process, ensuring a smooth transition and hassle-free setup.
Step 1: Sign up for Narvar:
To get started, visit the Narvar website www.narvar.com and sign up for an account. Narvar offers different plans and pricing options, so choose the one that aligns with your business needs.
Step 2: Install the Narvar Extension for Magento 2:
Once you have signed up for Narvar, you must install the Narvar extension on your Magento 2 website.
You can contact Narvar customer support to get the extension zip file. Once you have the downloaded extension with you, then you can follow these steps for the installation:
⦁ Connect to your Magento website via FTP. For an FTP connection, you can use FileZilla
⦁ Go to your Magento application root directory
⦁ Extract the folder and upload the extension(plugin) folder to "app/code"
⦁ Run the below commands to complete the installation
php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy (For production mode) OR php bin/magento
setup:static-content:deploy (For developer mode)
Step 3: Configure the Narvar Extension:
After installing the Narvar extension, it's time to configure it to establish a connection between Narvar and your Magento 2 store.
Follow these steps:
⦁ In your Magento 2 admin panel, go to Stores > Configuration.
⦁ Under the "Narvar Accord Extension" section, enter your Narvar API credentials.
⦁ Next, configure other settings, such as the Narvar store brand, debug mode and production Environment.
Step 4: Customize the Tracking Page:
Narvar allows you to create a branded tracking page that aligns with your Magento 2 store's aesthetics. In addition, you customize the tracking page in your Narvar account.
Step 5: Test the Integration:
Before making the Narvar integration live, testing its functionality is crucial to ensure everything works as expected.
Follow these steps:
⦁ Place a test order on your Magento 2 website.
⦁ Check if you receive a confirmation email with the Narvar tracking information.
⦁ Track the test order on the Narvar tracking page to verify the accuracy of tracking updates.
Step 6: Go Live with Narvar Integration:
Once you have successfully tested the integration, it's time to make it live for your customers.
To do this:
⦁ Double-check the Narvar settings in your Magento 2 admin panel to ensure all configurations are accurate and up to date.
⦁ Next, communicate the enhanced post-purchase experience to your customers, highlighting the benefits they can expect, such as real-time tracking and personalized communication.
⦁ Finally, monitor the integration closely during the initial days to address potential issues and ensure a smooth customer experience.
Conclusion:
In the competitive world of e-commerce, providing an exceptional customer experience is essential to stand out from the crowd. By integrating Narvar with your Magento 2 website, you can leverage its powerful post-purchase features and deliver a seamless journey for your customers. From real-time tracking and personalized communication to efficient returns management, Narvar integration enhances customer satisfaction and cultivates long-term loyalty. So invest in Narvar integration for your Magento 2 website, and witness its transformative impact on your business's success.
Rootways offers a Magento 2 integration service for Narvar.
Remember, in the ever-evolving digital landscape, the little details can make a big difference in the eyes of your customers.